Staples Hiring for Front Desk Associate Job at Nashville, TN Full Time

We are looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Salary range: $20.00 – $23.00 per hour.

Duties include:

• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival, and selling memberships.

• Assists in maintaining a professional front desk and reception area.
• Interact with customers by telephone or in-person to provide information about us and rectify concerns.
• Check to ensure that appropriate changes have been made to address the customer’s issues.
• Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail, and face-to-face meetings.
• Responsible for greeting and serving all guests courteously and professionally.

Responsibilities:

• High school diploma or relevant qualification.
• A minimum of 2 years’ proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.