Stardust Solutions dba Bonanza Inn Hiring for Front Desk Agent at Yuba City, California Full Time

We are looking for committed, diligent, and friendly Part time and Full time Hotel Front Desk Agents. You will serve as the first point of contact for our guests and manage all aspects of their accommodation to create a pleasant and memorable stay.Responsibilities:Perform check-in and check-out tasksManage online and phone reservationsAnswer and cater to all calls and requests to ensure guest satisfaction.Run and check daily reports, contingency lists, and credit card authorization reportsCommunicate with housekeeping, maintenance, and kitchen departments to ensure prompt responses to guests’ needsRespond to guest complaints in a timely and professional mannerMaintain updated records of bookings and paymentsUpsell additional facilities and services, when appropriateReport any accidents or injuries to senior staff immediatelyCount and secure bank at beginning and end of shiftQualifications:Minimum of 6 months of hospitality experience preferredCustomer service experienceAdequate cash handlingSales experienceExcellent written and verbal communication skillsComputer literacySchedule:Monday to FridayWeekends requiredHolidays requiredDay shiftNight shift8 hour shiftCompany’s website:www.bonanzainnyubacity.comCompany’s Facebook page:https://www.facebook.com/BonanzaInn/Please email resumes to [email protected] to apply for these positions