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United States
State of Illinois Looking for CHILD SUPPORT SPECIALIST TRAINEE (SPANISH SPEAKING) at Rockford, IL Full Time
Job Description
Agency: Department of Healthcare and Family Services
Job Posting ID: CS16128
BPIS: 08617
Group: C
Start Date: 06/13/2022
Closing Date: 06/27/2022
Salary: $3,709 – $5,199 (Anticipated monthly non-state $3,709)
Job Type: Salaried Full Time
County: Winnebago
Number of Vacancies: 1
Plan/BU: RC062
Job Posting Details:
The Department of Healthcare and Family Services, Division of Child Support Services is seeking a qualified and motivated individual individual to participate in the twelve-month Child Support Specialist Trainee program for our Regional Office. The ideal candidate will have the equivalent to four years of college with coursework in psychology, sociology, social welfare, business administration, or finance or two years of college and four years experience in Child Support Services programs or eight years performing paraprofessional functions. Requires the ability to speak, read, and write Spanish at a colloquial skill level. Requires ability to pass national background check.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas (remote work may be an option for certain positions)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- (10) Weeks paid Maternity/Paternity Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
- Employees earn (3) paid Personal Days annually
- (13-14) Paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.
DO NOT APPLY ONLINE
**DO NOT CLICK THE APPLY BUTTON**
CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.
Posting Identification # CS16128
Job Responsibilities
- Participates in an agency-sponsored child support services training program
- Receives training in, and interprets and reviews support order, both judicial and administrative, for case review and entry into the system
- Completes calculations financial obligations and support balances related to child support accounts
- Assists with managing the establishment, modification, and enforcement of court orders
- Assist with resolving customer service issues in a Call Center environment through direct customer contact or with other state agencies, legal partners, etc., by phone, written correspondence, and e-mail
- Receives training in and assists with interpreting and reviewing support orders, both judicial and administrative, for case review and entry into the system
- Assists with calculating financial obligations and support balances related to child support accounts
- Translates information and documents into Spanish for non-English speaking people
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires education and experience equivalent to four years of college with coursework in psychology, sociology, social welfare, business administration, or finance; or, equivalent educational attainment in a related field; or, education and experience equivalent to two years of college with a minimum of eight semester hours in finance and four years experience in the Child Support Services program area; or, eight years of experience performing paraprofessional functions in the Child Support Services program area
- Requires the ability to speak, read, and write Spanish at a colloquial skill level
Conditions of Employment
- Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
Work Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday
Work Location: 175 Executive Pkwy Rockford, IL 61107-5224
Agency Contact: [email protected]
Job Function: Social Services
CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
APPLICATION INSTRUCTIONS
DO NOT APPLY ONLINE.
Please submit application via email to: [email protected]
Current State Employees:
- Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- Older versions of the CMS-100B will not be graded or returned to applicants.
- Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.
- Seeking a Transfer – Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
- Seeking a Reduction – Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Former State Employees:
- Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Non-State Employees:
- Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
- Documentation is required for each Posting/Bid ID or your application(s) will be rejected.
- Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
