State of Maine, Bureau of Human Resources Hiring for Systems of Care Coordinator (Public Service Coordinator II) at Augusta, Maine Full Time

Systems of Care Coordinator (Public Service Coordinator II)

Augusta , Maine , United States | Emergency Management and Public Safety | Full-time

Apply by: Nov. 25, 2021

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Department of Public Safety – Emergency Medical Services

Opening Date: 11/11/2021

Closing Date: November 25, 2021

Job Class Code: CA30

Grade: 30 (Confidential)

Salary: $62,004 – $84,344

Location: Augusta, ME

The Maine Department of Public Safety

Are you interested in helping to build and expand systems of care within the State of Maine for time-sensitive conditions (e.g., trauma, strokes, STEMIs, and sepsis)? Maine EMS is seeking a Systems of Care Program Manager to work within the Maine Bureau of Emergency Medical Services (Maine EMS). Maine EMS is situated within the Maine Department of Public Safety. This bureau is responsible for convening, collaborating, and regulating the EMS system in the State of Maine.

This position is responsible for overseeing and expanding the systems of care related to time-sensitive conditions (e.g., trauma, stroke, STEMI, and sepsis) throughout the State of Maine. The incumbent will be working directly with stakeholders throughout the healthcare system spanning the spectrum of pre-hospital, hospital, and rehabilitation care and local, regional, and federal partners. They will be responsible for representing the Maine EMS office and the State of Maine within various venues. The incumbent will be expected to provide direction and guidance regarding health policy regarding time-sensitive illness and their management within the pre-hospital environment. They will be expected to direct the program and assist their colleagues, the Bureau, the Department, and the state in making evidence-based, data-driven public health decisions for improving our systems of care.

Responsibilities:

• Meeting facilitation and documentation, this includes providing support to help put together meeting agendas and supporting subcommittees, as needed;

• Provide project management support to systems of care-related projects;

• Oversee and manage deliverables for associated grants and memorandums of understanding, including budget management;

• Coordinate data projects with Maine EMS Data team as well as external stakeholders (e.g., hospitals, rehabilitation facilities, etc.);

• Support Maine EMS medical directors, as needed;

• Provide coordination for hospital visits and evaluations, including but not limited to, Trauma Advisory Committee Trauma Assistance Team Visits;

• Conceives, plans, and conducts studies to evaluate the effectiveness and quality of health and social programs as they relate to EMS and time-sensitive illnesses;

• Represent Maine EMS on local, state, regional, and national groups, committees, and councils, as assigned;

• Coordinates local, state, regional, and federal government organizations; private agencies; area hospitals; community health; volunteer organizations; community representatives; various medical resources; and others to ensure that the mission, vision, and objectives of Maine EMS and associated projects are met;

• Manage website for ongoing systems of care projects;

• Writes reports and evaluates program for effectiveness;

• Handles telephone, electronic, and written inquiries and correspondence related to systems of care programs within Maine in coordination with other bureau staff; including involvement with regional and national coordinating bodies (e.g., NASEMSO, ACS, etc.); and

• Other duties as assigned.

Knowledge, Skills, and Abilities Required:

• Knowledge of applicable laws, rules, regulations, policies, and procedures.

• Knowledge of health and medical care delivery systems and services.

• Knowledge of socio-economic effects of program related diseases.

• Knowledge of research and analysis methodology and techniques.

• Ability to supervise subordinate personnel.

• Ability to manage a health services program.

• Ability to develop, administer, and monitor budget grants.

• Ability to communicate effectively.

• Ability to write clearly and effectively.

• Ability to work with individuals and groups involved with health care programs and services.

• Ability to use applicable computer programs.

Minimum Requirements

• A Bachelor’s Degree in Public Health or Health Sciences, Health Education, one of the Behavioral Sciences, Public Administration, or Education; AND

• Three (3) years experience in health program planning, development, implementation, and evaluation -OR- an equivalent seven (7) year combination of education, training, and experience.

• Preferred: Master’s degree in public health, public policy, health sciences, nursing, public administration, health education, or behavior health

• Preferred: License as a paramedic, registered nurse, physician assistant, advanced practice nurse, or physician

• Preferred: Five years of experience within the healthcare community, either within EMS, emergency department, intensive care unit (neuro, cardiac, surgical, etc.), cardiac catheterization lab

The background of a well-qualified candidate will demonstrate the following competencies:

• Experience or knowledge of the EMS community

• Proven understanding of systems of care

• A thorough understanding of the healthcare system, including EMS

• Comfort and experience presenting to groups of people

Strong organizational skills, including meeting deadlines, exercising strong time-management, and meeting expectations and following through on commitments.

Application Instructions:

Interested applicants need to apply online by selecting the “Apply for this opening” button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact Melissa Weiner, Human Resources Generalist at (207) 816-0217. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018.

Contact Information:

Questions about this position can be directed to Director Sam Hurley at [email protected].

Why work for the State of Maine?

• Health, Dental and Vision Insurance

• Retirement Savings

• Flexible Spending Accounts

• Gym Membership Reimbursement

• Living Resources (Employee Assistance Program)

• Paid Holidays

• Federal Public Loan Forgiveness Program- to learn if you qualify, please visithttps://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service#qualify

• Statewide Locations

• Training

• Seasonal Jobs

• Summer Internship Opportunities

Benefits:

The bi-weekly dollar values of some State-paid benefits include:

• 13.16% of pay to retirement for bargaining unit positions

• 17.96% of pay to retirement for Confidential positions

• 18.55% of pay to retirement for State Police

• 19.63% of pay to retirement for Fire Marshals

• 25.01% of pay to retirement for Fire Investigators

• 19.63% of pay to retirement for Capitol Security Officers

• 14.53% of pay to retirement for Firefighters

• 14.53% of pay to retirement for Emergency Communications Specialists

• The value of State-paid Dental Insurance: $14.60 biweekly.

• At least 85% of the health insurance premium for the employee (at least $412.23). Participating in the Health Premium Credit Program can increase the state-paid amount by 5%. The level of the actual value of state paid Health Insurance will be based on the employee’s wage rate and status with regard to the health credit premium payment. To explore the detailed cost of coverage for specific situations, please consult these tables (https://www.maine.gov/bhr/oeh/benefits/som-health-plan/premium-rates) .

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.