This position processes customer orders that are received for MSI products. MSI services over 2000 unique customers and produces thousands of different items. A positive attitude and excellent customer service is an expectation for this position. MSI uses GSS (Global Shop Solutions) ERP software. This position will work closely with other areas of the MSI team to ensure customer order accuracy and will require follow up on status of orders with factory superintendents and Fleet staff. Responds to customer and factory inquiries. Filing of order entry related documents as required. This position may be performed remotely based on MSI needs.
View job specification here (Download PDF reader).
View position description here.
Education
Educational level typically acquired through completion of high school.
Experience
General Office Assistant 5
No specific type or amount of experience is required.
General Office Assistant 6
One year of administrative support experience.
General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.
All required documents must be attached and submitted at the time of application for further consideration. Applications must be submitted through NEOGOV to be considered.
Interested applicants who are attaching transcripts must attach a copy of your official college transcripts indicating the specific type of degree earned and the conferred/graduation date. More information regarding what constitutes an official transcript can be found here. (un-official or web based transcripts will not be accepted)
If you have questions or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at 1-800-788-1766.
The Department of Corrections may screen out job applicants who have been convicted of a felony in accordance with Public Act 191 of 2017. Applicants who have been convicted of a misdemeanor or felony are ineligible for employment with the Department of Corrections until satisfactory completion of any sentence imposed, including parole or probation.
**** REQUIRED INFORMATION: Employment in the state classified service demands a high degree of loyalty and imposes high ethical standards on employees to ensure the integrity of state government and maintain effective services. All employees must meet these ethical standards and all appointing authorities are obligated to enforce these ethical standards.
As part of this effort all employees are required to report any possible conflict of interest, please review the information and be prepared to respond to questions related to the information in your application. Ethical Standards and Conduct (Note: you do not need to fill out the form)
New hires to the MDOC along with previous MDOC employees that are returning after being away from the department for more than two years will complete Non-Custody New Employee Training (NCNET) either 40 hours or 80 hours of initial in-person training based on their level of offender contact and job classification. All new employees will complete additional online training to successfully complete their non-custody new employee training.
State employment benefits include everything from health insurance to retirement income and can be worth 25% to 50% of salary depending on wages and benefits.
This page briefly explains some benefits provided under Civil Service rules or union contracts.
Leave Time
Full-time employees receive between 15 and 35 vacation days per year. Employees also receive 13 sick days per year and 8 hours of leave to participate in certain school functions or community activities. Employees may also qualify for up to 12 weeks of paid or unpaid leave for certain family or medical situations.
Holidays
State employees receive 12 or 13 scheduled paid holidays each year, including New Year’s Eve, New Year’s Day, Thanksgiving, Christmas Eve, Christmas Day, Memorial Day, and Veterans Day.
Alternative Work Schedules
Flexible work schedules and telecommuting options are available in many jobs.
Insurance and Other Benefits
Eligible employees can choose from a variety of health insurance plans, including a PPO, HMOs, and a High Deductible Health Plan with HSA (effective January 1, 2021). Other coverage includes vision, dental, life, and long-term disability insurance, as well as tax-deferred Flexible Spending Accounts (FSAs) for health, prescription, dental and vision eligible expenses, dependent care expenses, and Qualified Transportation Fringe Benefits (QTFB). Employees also have the option to purchase additional life, accidental death, and long-term care insurance, auto/home insurance, identify theft protection, and legal services.
Paid Parental Leave
Provides eligible individuals up to 12 weeks of paid leave immediately following birth or adoption of a child.
Deferred Compensation
Employees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). Employees decide the amount deducted from their paychecks.
Retirement
Employees receive a minimum 4% state contribution toward their retirement fund. If an employee elects to contribute more, the state will match up to 3%. The Office of Retirement Services administers two different retirement plans for State of Michigan employees: Defined Benefit (DB) and Defined Contribution (DC). New hires can also receive up to a 2% employer match into a Personal Healthcare Fund and a lump-sum credit to a tax-deferred account if eligible. More information is available at the Office of Retirement Services.
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