Steelcase Hiring for Learning Experience Design Manager Job at San Pedro Garza García Full Time

We are hiring a Learning Experience Design Manager to… have influence on global company strategy, lead a dynamic team of highly talented, highly motivated and creative team members, and think of new and innovative ways to create more impactful learning experiences.

This person will be responsible for leading 4 media/graphic designers to accelerate and transform employee experiences to be engaging and memorable so that it’s easy for employees to learn and take action. The leader is responsible for establishing user centered design processes to ensure solutions meet the needs of the business through the creation of meaningful and frictionless media, tools and assets to help employees learn, take action and achieve desired outcomes. The Manager, Design COE is responsible for establishing consulting practices for the team to leverage when partnering with clients, such as the Learning & Development (L&D) team, as well as the broader Global Talent (GT) team, to create sets of artifacts that work together as a complete experience and connect with intended audiences. In addition, the leader will empower self-service across GT by ensuring the design team makes tools available to enable GT partners to create artifacts and experiences for their targeted audiences on their own.

This position reports to the Director, Global Learning and Development. As part of the L&D leadership team, the Manager, Design COE will contribute to the development of the company’s global learning and development strategy, lead priority projects related to the strategy and align the design team members to projects based on strengths, interests and development needs to support the engagement, growth and performance of the team. The position is responsible for building high trust relationships with the L&D, Talent Futures, Global Talent, and Brand Communications teams in order to ensure alignment, partner effectively and efficiently, and produce outputs of value in alignment with the overall Steelcase brand, Employee Value Proposition (EVP) and the company strategy.

At Steelcase, we know that work matters and can provide people with a deep sense of purpose. The workplace offers us a shared space designed for community, innovation, and learning, a place to connect and conduct our most meaningful work. As such, our office is the primary hub for doing work, but by no means is it the only place.

Steelcase employees have always had a say in where they work – whether that is in the office, at home, or somewhere in between. We will continue to maintain this practice as part of our larger hybrid work strategy.

While flexibility varies by role and team, we support choice and control for our employees so they can choose the best place to do their best work.

• Bachelor’s Degree in Design, Marketing, or any related field.
• Advanced English is a must.
• User centered Design solution experience is a must.
• Design Thinking Model knowledge is desired.

• Create purpose: Translate broader strategy into a compelling team vision and goals; align teams and set priorities to achieve objectives and business outcomes
• Build diverse capability: Create a talent experience that attracts, develops and retains diverse, top talent and high performing teams; create safe spaces for people to experiment, take risks, learn and adapt
• Deliver value: make judgements on what will make the most effective use of resources and optimize value; user centric design approach – follow the user; seek user feedback and iterate as needed
• Drive agility: Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders
• Influence: Build deep professional relationships at all levels of the organization, across a diverse network and use a flexible influencing style to gain buy-in and drive impact
• Collaborate: Collaborate to leverage networks and people across Steelcase to achieve desired outcomes
• Program Management: lead, plan, manage and deliver multiple, concurrent, and sometimes complex work streams and initiatives in a matrixed environment leveraging experience and leading practices; adopt a structured approach resulting in seamless planning, governance, and strong stakeholder relationships
• Managing Change: Lead change from the front and act as an ambassador by communicating the vision, providing direction in terms of uncertainty, mitigating risk and leveraging change agents to achieve objectives
• Effective Communication: Exhibit exceptional communication skills, skilled at navigating difficult conversations
• Strategic and Critical Thinking: Lead diverse teams to solve complex problems through strategic and innovative thinking that creates value; identify interdependencies between issues, data, and outcomes; build the big pictures.
• Consulting Capabilities: Established track record for taking a consultative approach to designing and delivering innovative solutions with measurable business results that meet stakeholder needs
• Analytical Skills: ability to identify and present data-driven insights and trends.

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions – accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we’re always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at [email protected].

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.