Stori Looking for Analista Middle Office at Ciudad de México, México Full Time

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

El analista de middle office da soporte a tareas relacionadas con la administración y ejecución de transacciones financieras de las cuentas de los clientes, además de dar solución a tickets de segundo nivel.

• Atención de consultas y requisiciones de clientes
• Análisis y revisión de documentación para actualización de datos de los clientes.
• Generación de reemplazo de tarjetas
• Actualización de datos en el sistema
• Análisis de cuentas y movimientos
• Análisis de cuentas y aplicación de transacciones en sistema
• Cancelación de cuentas
• Creación de bases de datos (excel, G Suite)
• Generación de reportes
• Soporte los equipos de ATC y producto
• Mínimo 1 año en área similar o administrativa
• Experiencia en procesos administrativos
• Creación de bases de datos (excel)
• Análisis de cuentas clientes/ contables/caja chica
• Atención al cliente
• Conocimiento de G Suite y Excel intermedio

Competencias

• Organizado
• Proactivo
• Pensamiento crítico
• Atención al detalle
• Analitico, comprension general de datos
• Trabajo en equipo

What We Offer

• Make a positive impact on the lives of our customers via financial inclusion
• Professional development opportunities
• International exposure & work experience
• Competitive salaries
• Flexible schedule including remote work
• Generous vacation
• English classes
• Mental health support
• Extended maternity and paternity leave
• Yoga and exercise classes
• Company swag
• Legally required benefits