Strobe Cosmetics LLC Hiring for Customer Service Representative (Work at Home) at Remote Full Time

Payment: $20/hour

Type: Remote

Location: United States

Description: A Customer Service Representative is responsible for handling an array of front-facing duties. Some of these tasks including interacting with customers over the phone, via email and social media. Throughout all of these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Each interaction affects the company’s bottom line in either a positive or negative way, so a great Customer Service Representative must add value to the organization.

Responsibilities: Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns; Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller; Update customer information in the customer service database during and after each call; Work with the management team to stay updated on product knowledge and be informed of any changes in company policies