Stuff Looking for Client Success Manager at Hamilton, Waikato, New Zealand Full Time

Are you a dynamic, entrepreneurial-minded individual with a passion for customer success? Do you want to be part of a team that values diversity, inclusion, and upholds democracy in society? If so, we want you to join our team as a Customer Success Manager in Hamilton.

About Us

At Stuff, we’re dedicated to helping our customers connect instantly and seamlessly with their audiences using our cutting-edge products. We believe in the power of strong customer relationships, and we’re looking for a dedicated Customer Success Manager to join our team and play a key role in our success.

Key Responsibilities

As a Customer Success Manager, you’ll be an essential part of our team, working closely with our Account Directors and high-value customers to ensure their success. Your responsibilities will include:

• Data-Driven Sales: Actively turn data into sales information to identify opportunities for growth and retention.
• Sales Support: Provide clients with superior sales packs and presentations to showcase the value of our products.
• Customer Engagement: Work with recurring customers on their bookings and handle sales conversations via phone to enhance the customer experience.
• Relationship Management: Maintain and strengthen relationships and revenues with our high-value customers.

To Be Successful In This Role, You Should

• Have a sound knowledge of effective sales calls or meeting structures.
• Excel in building trust-based, business-focused relationships with decision-makers and key influencers.
• Project a positive and professional image of Stuff in all interactions.
• Possess strong organisational skills and thrive in a fast-paced environment with multiple deadlines.
• Understand CRM systems.
• Have a good understanding of digital marketing.

Think you can do the job? Then apply now and start your journey with Stuff today.

Ka oti rānei i a koe tēnei mahi? Kāti, tono mai ināianei kia tīmata ai tō haerenga me Stuff i tēnei rā.

Stuff champions inclusion. Be it gender, ethnicity, beliefs, abilities or experiences – we know that diversity brings another lens through which we all learn, connect and grow.

E kōkiri nei a Stuff i te whāinga kia whai wāhi ai te katoa. Hāunga te ira, te iwi, ngā whakapono, ngā āheinga, ngā wheako rānei o te tangata – e mōhio nei tātou mā te kanorau e whai tirohanga hou ai, e ako ai, e tūhono ai, e whanake anō ai tātou katoa.

As we are committed to creating a workplace that reflects the diverse communities in New Zealand, we will always invite and encourage applications from people of all genders, ethnicities, disabilities and ages. We are committed to providing equal employment opportunities for all.

Nā runga i tā mātou ū ki tētahi taiao mahi e whakaatu ana i te kanorau o ngā hapori i Aotearoa, i te ao, i te pō, ka pōhiringia, ka ākina anō ngā tono mahi a te marea whānui, hāunga te ira, te iwi, te hauātanga, te pakeke rānei. E ū nei mātou ki te whai kia wātea ai ā mātou ara whai mahi ki te katoa i runga i te mana taurite.

Disclaimer: Stuff does not accept unsolicited agency resumes. Stuff is not responsible for any fees related to unsolicited resumes.