Sutherland Hiring for Customer Service and Sales Representative- Work From Home at Remote Full Time

Job Description:
Do you want to Work From Home with a supportive exciting team? We are currently recruiting for driven individuals to join our team as Customer Service and Sales Representatives.

The role:
As a Customer Service and Sales Representatives, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound call. You will get to work with top technologies and systems while having a dedicated team of leaders and peers to support you.

What we offer:
Competitive Starting pay is $15

Medical, dental and vision benefits

Paid training & PTO

Advancement opportunities – 80% of our frontline leaders have been promoted from within

Additional pay incentives as well as monthly rewards & recognition programs

Employee Discounts

EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

You will be a great fit if you:
Are a natural communicator who thrives at helping customers with questions, billing inquiries, and issues in a courteous and professional manner to resolve their issues while retaining their business

Are a problem-solver who can offer alternate solutions and work through financial transactions

Are a great listener who asks the right questions to get the desired outcomes

Have at least one-year experience in customer service including success in meeting sales goals and targets

Have completed high school or equivalent

Have full-time availability

Qualifications:
Requirements to work from home:
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!

Wireless and/or satellite Internet Service Providers are not compatible with our systems.

A computer for you to set yourself up for success to work from home

A quiet and distraction-free, secure place to work.

Two 20-inch monitors

Wired Keyboard

Wired Mouse

A headset to use for training and meetings that is/has:
USB

Dual ear

Noise-cancelling microphone

A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

About us:
As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

#SP