Position Overview:
The person hired for this role must live in one of the following Sutter approved states:
Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Missouri, Montana, Nevada, North Carolina, South Carolina, Tennessee, Texas or Utah.
Performs day-to-day activities to accurately process credentialing verification applications and expirable primary source verifications. Administers application packet sending process. Processes new applications including inputting new applicant’s basic information into the system. Updates provider’s basic information upon request. Reviews and verifies expirable primary source verification and follows up with provider as needed.. Records and tracks responses from primary sources. Assembles reappointment application packets. Assists the Credentialing Verification Specialists as needed.
Supports creating and building Credentialing Verification Team that is focused on delivering results by providing effective feedback to other team members and by seeking and responding to regular performance feedback. Helps in orientation and appropriate training of team members.
Supports the success of a high-performing shared services organization by helping to champion and drive the long-term Sutter Shared Services vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and in using tools in support of building a high performance culture via the standard Sutter Shared Services responsibilities (e.g. performance measurement, people development, customer relationship management, etc.).
Qualifications:
• High School diploma is required.
• Experience with computer data entry and general office procedures is required
• Ability to perform day-to-day Credentialing Verification processing activities to ensure that customer priorities are met
• Organization and prioritization skills
• Ability to communicate ideas both verbally and in writing and strong listening skills
• Ability to operate effectively in a fast-paced environment with changing priorities and working with multiple customers
• Ability to type at least 40 Correct Words Per Minute
• Ability to enter data into a computer database accurately
• Ability to scan and organize data on a shared collaborative work site
• Proficient in Microsoft Word, Excel, Access and PowerPoint and Credentialing Verification systems and applications such as Echo
• Requires the ability to work with and maintain confidential information
Preferred Qualifications
• Experience working in a medical staff office or in credentialing setting is preferred
• Experience with Credentialing Verification systems and applications is desired (preferably Echo)
• Experience with a start-up organization is a plus
• Knowledge of credentialing principals is desired
Organization: Sutter Shared Services
Employee Status: Limited Term
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period: 80
Applications Accepted: All Applications Accepted
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver’s license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
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