Switched On Group Looking for Quality Officer – Hawkes Bay at Havelock North, Hawke’s Bay, New Zealand Full Time

We have an exciting opportunity for someone based in either the Hawkes Bay OR Palmerston, who has experience working in the residential trades space and has a understanding of what good quality work looks like.

You will be solutions and focused and able to not only find the issues but come up with ways to fix them, and understand that quality of work has a direct impact on customer experience

Key duties include but are not limited to:

• Ensuring all compliance standards are met
• Completing audits and check before, during and after works completed
• Provide quality mentoring and training to our sub-contractors
• Preparing reports based on findings of audits
• Record and analyse findings of audits to identify trending failures

This is a complex and dynamic environment and this role requires someone who can adapt to change and help coach our trades to deliver quality work all while keeping the Switched On vision at the forefront.

Requirements

• Trade background OR worked extensively within the trade industry
• High attention to detail
• Ability use technology and its various applications
• Proven ability to build strong relationships with our trades, client and customers to ensure they understand the vision and outcomes
• Ability to manage workload to meet strict deadlines
• Able to work as part of a wider team while being autonomous

Benefits

• Vehicle for work use
• Southern Cross Medical Insurance
• Great company culture where family matters
• Focused but fun team environment
• Employee Recognition program
• Growth opportunities within our wider group of companies

Switched On Group exists to enhance environments for whānau, businesses and communities across Aotearoa. Our whānau and iwi-owned construction group is leading the way in kaimahi and customer care. As an Amotai Registered business, people and wellbeing are at the centre of how we operate.

As part of the wider group, Switched On Housing works to ensure that whānau living in Kāinga Ora properties have safe, warm, dry and comfortable living environments. As one of the key Maintenance Partners on the Te Mahi Ngātahi contract, we support families and hapori-communities from Tairāwhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.

How To Apply

If this role sounds like you click the APPLY button now.