Synchrony Hiring for AVP, IT Digital Scrum Master at STAMFORD, Connecticut Full Time

Job Description:

Role Summary/Purpose:

Synchrony is investing significantly in digital, including redesigning many of our platforms to have cutting-edge UX and rolling out new and innovative functionality to meet the changing needs of our customers and clients. The AVP, IT Digital Scrum Master will be responsible for leading agile execution across multiple platforms including online acquisitions, digital servicing and merchant/provider facing platforms. These teams will be delivering new functionality to expand core business products. Scrum Masters at Synchrony are capable of being technical Product Owners and have development leadership experience. The successful candidate may also lead other initiatives as needed.

Synchrony product functionalities are developed in our Innovation Station, a collaborative environment comprised of dedicated and cross-functional teams focused on emerging technology, ideation and Agile development of new products. Whether located onsite or in a remote office, the candidate chosen for this outstanding opportunity will be involved in daily interaction with team members throughout the US and offshore.

We’re proud to offer you flexibility! This position is eligible to work remote, where you will work from home, and may require you to occasionally commute to one of our hubs for in person engagement activities such as team meetings, training and culture events. Remote candidates will be considered who live near any Synchrony hub including: Alpharetta, GA, Chicago, IL, Costa Mesa, CA, Stamford, CT, New York, NY, Altamonte Springs, FL, Charlotte, NC, Dayton, OH, St. Paul, MN or Phoenix, AZ.

Essential Responsibilities:

• Scrum Master for technology teams in leading teams in Agile methodologies.

• Work with business teams to shape business stories and provide ongoing communication scrum phases

• Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities.

• Generates process reports indicating velocity, burn-down, etc.

• Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (key stakeholders, executives)

• Manage a diverse Technology team consisting of application architects, application engineers, UX designers, and outsourced vendors.

• Conduct Scrum Ceremonies: Daily Stand Ups, Backlog Grooming, Sprint Planning, Demos/Reviews, Retrospectives, and release planning.

• Manage Sprints – keeping order, process, delivery, priorities accurate and on time

• Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions

• Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines

• Advocate for autonomous, self-organizing, empowered, and continuously improving teams.

• Lead in production support prioritization with key stakeholders and identify and pursue improvements.

• Work with cross-functional teams to create a holistic roadmap and planning for product delivery

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree and Technology experience or equivalent leadership program experience or in lieu of degree, High School Diploma/GED and 4 years of IT experience.

• Experience in developing and implementing information systems

• Experience in project management and/or as scrum master with strong understanding of Agile.

Desired Characteristics:

• Hands on, self-motivated professional style with the ability to effectively prioritize multiple initiatives

• Desire to work in an open, collaborative and fast-paced environment

• Passion and aptitude for technology

• Relevant internship or co-op or work experience

• Strong leadership skills, including the ability to lead projects of varying scope

• Experience and knowledge of mobile and web technology and development approaches.

• Strong business acumen and superior decision-making skills

• Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups

• Strong cross-functional team player with the ability to work seamlessly across a matrix organization

• Creativity, enthusiasm and energy with a strong customer “can do” attitude and result oriented.

• Ability to understand technical requirements of projects and effectively manage resources, and test efforts

• Attention to detail and strong analytical and problem-solving skills; strong organizational skills

• Passion for excellence with high integrity and commitment to quality

• Inquisitive and able to learn quickly

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 70,000.00 – 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

Job Family Group:

Information Technology