Synergy Security Solutions Hiring for Control Room Operator Job at Cork , Ireland Full Time

Job description

If your goal is to provide security services to the highest possible level and be part of a driven and professional team with respect for each other, this opportunity to join Synergy Security Solutions is perfect for you.

Our team at Synergy Security Solutions is one of the leading international providers of managed security and related services across Ireland and Europe. With offices based in Cork, Dublin and Limerick.

Due to continued expansion we are recruiting a Control Room Agent to join our Operational Support Team.

Why join us;

• Work with international client brand

• Work with a leading international security provider

• Work with experienced security professionals

• Employee Assistance Program

• Clear progression plans / opportunities

• Further training (QQI L6)

• Flexible working schedules

• Weekly salary payment

• Employee recognition, sick pay, death in service scheme

Position Details;

Location: Mayfield Business Park, Cork

Schedule: Available – Days / Night Shifts, x12 hours – x48 Hours Weekly

Salary: Starting at €35,000 annually

Role Responsibilities:

• Assist company employees in all concerns that pertain to safety and security
• Monitor and Manage our Mobile Division
• Engage Alarm Response / Dispatch
• Monitor employee schedule attendance
• Monitor Employee Safety
• Provide out of hours Operational Support
• Conduct ongoing review of security multiple systems and sources to detect potential risks
• Notify and coordinate corporate response by distribution of advisories and other communications
• Compile daily reports and incident reports
• Follow procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
• Provide back-up, support, and on-call function as needed
• Gather and prepare reports on individual and team performance metrics
• Perform other related duties as required

Role requirements

• Valid work permit (Non EU National)

• Availability to work various shift patterns

• Strong communication skills

• Customer service skills

• Ability to work off own initiative

Job Types: Full-time, Permanent