System Services Looking for Work From Home – Scheduling Call Center Assistant at Indianapolis, IN Full Time

Overview

MUST LIVE IN INDIANA This is a full-time remote position, with 2-3 weeks of onsite training during the onboarding process. Should a team member not meet the productivity and work from home expectations, they will be advised to return onsite full time until the performance has improved. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Private work-form-home environment and High Speed Internet Service. Flexibility & availability to come into the Scheduling Center, located in Downtown Indianapolis, on occasion for training, department meetings, etc. Self motivated & multi-task oriented; to manage working in several Patient Platforms. Driven and career oriented, willing to start at $16/hr – commensurate with relevant experience [resume must be linked to the application], with upward succession into leadership.

• The team member will be required to complete 2-3 weeks of onsite training at our Shadeland location before working from home. This may be extended based on proficiency and performance. This onsite support will ensure all new hires build confidence and proficiencies with all systems technologies and collaboration with the team.
• Before being eligible to work from home, a team member must submit proof of internet speed test resulting in minimum internet speed requirements of 20 MG download and 10 MB Upload to ensure all systems work appropriately and effectively.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.