Talan Hiring for Junior Front Office Application Support – Commodities at London Full Time

For more than 15 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in France and abroad. With a presence on four continents, the group anticipates revenue of €500 million in 2022, for a headcount of more than 3,500 consultants.

In the UK, Talan count 230 employees on several site, the main being: London, Edinburgh and Chester, Leeds.

Key Responsibilities

As a member of the commodities support team, you are supporting the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, settlements, physical scheduling, trade confirmations and regulatory reporting.

Key daily tasks include:

• Proactively monitoring the system
• Configuring the system
• Analysing and resolving production support technical and functional issues
• Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them
• Logging incidents
• Advising the core development team of necessary bug fixes and enhancements
• Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support. The rota allows those not engaging in first-line support to focus on more in-depth analysis.
• Release management

Skills and Experience

This role requires strong problem-solving and communication skills. The Junior Support Consultant will engage directly with many different teams within the bank including trading, sales, middle office, back office, confirmations, market risk and accounting. Therefore, the ability to pick up diverse product and process knowledge will be critical.

Technical skills

• Intermediate level relational database and SQL skills are required.
• Good knowledge of script languages (Powershell …) and Windows environment.