Tasco Security, Inc Hiring for Customer Service and Administrative Support Associate Job at Enfield, NH Full Time

Tasco Security, the region’s premier security company, is hiring!

Location: Enfield, New Hampshire | Full-Time

Would your friends describe you as a people person? Do you thrive on going to work every day knowing that completely new and different challenges await you? Are you organized, detailed, motivated and inquisitive? Can you work at a faster than average pace? If yes, Tasco Security has the perfect role for your next career move.

We are looking for our next customer service superstar at our successful, rapidly growing security company. We have a history of professionalism, precision and efficiency.

In this role you will acquire knowledge of each of our solutions and our services. You will be tasked with answering customer calls, as well as responding to customer emails and requests. You will provide administrative support to our internal and external clients with heavy emphasis on computer work and data entry and management. You will review and take action on daily internal reporting to resolve customer issues and exceed expectations.

Customer Service Reps at Tasco are highly effective communicators; they work across channels utilizing their unique understanding of our customer’s needs. They communicate our policies, programs and solutions clearly and effectively. Our Customer Service Reps maintain speed and accuracy related to computer work: record-keeping, navigation, data entry and file management.

At Tasco Security, our employees enjoy a culture of respect and success. We are in an industry that requires proficiency, honesty and professionalism but we also deeply enjoy our company-as-family environment. If you think you could make a difference here, we would love to hear from you.

Company Culture:

• Professional – We take pride in what we do
• Honesty – We are direct and transparent in all that we do
• Task-oriented – We are detailed, focused and driven
• Customer-centric – We pride ourselves on our ability to dazzle our customers and surpass expectations
• Teamwork – Our company works as one to deliver best-in-class services and solutions
• Respect – We treat everyone with respect, care and honesty

Some of our benefits include:

• Competitive Compensation
• Life and Disability Insurance
• Medical and Dental
• Company Matching 401K
• Flexible Spending Account
• Paid Holidays and Paid Time Off
• Commission Opportunities

Requirements:

• A high school diploma
• Knowledge of Microsoft Word and Excel preferred
• Driven aspiration for knowledge by taking responsibility for personal development and training
• Ability to communicate effectively with customers and build relationships
• Valid driver’s license

*Applicants must pass a comprehensive background check, motor vehicle record check, pre-employment physical and drug screen.

Job Type: Full-time

Pay: $21.00 – $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

COVID-19 considerations:
Masks are optional in the office. We cheerfully accommodate whatever precautions are required by customers in our field work.

Education:

• High school or equivalent (Required)

Work Location: One location