Tauranga City Council Looking for Animal Services Technical Support and Education at Tauranga, Bay of Plenty Full Time

Tauranga is on a journey to become a talented and innovative city full of opportunity, a city with heart and soul; and a city of great spaces, places, and environments. Tauranga City Council is focused on the city’s future and responding to the changing needs of our community. We work with our community to successfully plan for and understand their needs and expectations.

This is a technical administrative role where you are responsible for supporting the Animal Services Team consisting of the Team Leader, 5 Dog Control Officers, 2 Pound Officers, and one other Technical Support. You must be able to work independently while being part of an integrated team. The role includes providing monthly statistical reports, managing dog registration, complaints and impound processes and you will also deliver bite prevention presentations to schools and workplaces.

This role includes:

• Processing applications to register dogs and maintaining the TCC dog register
• Ensuring customers receive accurate information and experience a high level of service
• Interpreting relevant legislation and applying this practically to complaints, impounded dogs’, and customer queries
• Managing the Animal Services General Ledger and processing invoices for payment
• Developing relationships with primary schools and businesses to deliver bite prevention presentations
• Proactively develop and coordinate public events to enhance dog owner knowledge and participation

To be successful, you will have:

• A great sense of humour and ability to integrate into an established team
• Above average commuter literacy
• Excellent communication and conflict resolution skills
• Proven and relevant experience in a similar role
• Ability to learn new processes

Benefits:

• Annual salary review + discounted health insurance + laptop provided + life insurance
• TCC Social Club
• Online learning modules + on the job skill development

If you want to be part of an energetic, fun, and supportive team, and you’re passionate about Tauranga’s future, then we’d love to hear from you. For more information, refer to the detailed position description attached. For any queries, please contact Brent Lincoln at [email protected].

Applications close 24 July 2022, at 23:55pm.

• Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks and pre-employment screening.
• Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency or professional recruiter for this vacancy. If/ Where Tauranga City Council requires the support of an agency to fulfill a vacancy, we will seek this support from our network of Agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.

Job Details