Tauranga City Council Looking for Front of House Crew (Casual) at Tauranga, Bay of Plenty, New Zealand Full Time

We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities. Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

We are on the lookout for some amazing Front of House Crew to join our never-a-dull-moment operations team to deliver events at Baycourt Community and Arts Centre, The Historic Village, and The Cargo Shed.

If you’re someone who values manaakitanga (hospitality), enjoys a varied workplace, and working with an awesome group of like-minded people in some of Tauranga’s most incredible venues, then we’d love to hear from you.

In This Casual Role, You Will

• Provide high-quality service to audiences, guests, and clients.
• Assist with guiding guests and managing seating.
• Handle venue evacuation responsibilities as needed.
• Sell products over the bar and assist with food service.
• Monitor events and ensure smooth operations.
• Reset room layouts as required for different events.
• Perform cleaning tasks to maintain venue standards.
• Occasionally assist with ticket sales and box office duties.

Ngā Pukenga | What you’ll need to succeed

To Succeed In This Role, You’ll

• Be available for at least 4 shifts per month.
• Be available on weekdays, weeknights, and weekends.
• Bring strong customer service experience from the arts, venues, events, hospitality, or tourism sectors.
• Have a genuine desire to prioritize the customer in every interaction.
• Maintain a calm and positive attitude.
• Collaborate effectively with the team.

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we’d love to hear from you. For more information, please contact Richard Freeman at [email protected]

Please note we will not be accepting applications via email. If you wish to apply, please click ‘Apply’ at the bottom of this page and follow the link.

Applications will be reviewed as they are received, applications will close upon the appointment of a successful candidate.

• Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening.
• Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency, we will seek this support from our network of agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.

Job Description: Front of House Crew (Casual)