TDS Telecommunications Corporation Hiring for Field Service Technician-Network at Hotchkiss, Colorado Full Time

Field Service Technician-Network
Job Locations

US-CO-Hotchkiss

ID
2023-22257

Company
TDS Telecom

Pay Range
$24.16 – $36.23

Sign-On Bonus
$5,000 – 50% after 3 months, 50% after 12 months
Overview

As a Field Service Technician-Network in Hotchkiss, CO, you will
install, troubleshoot, repair, and maintain telecommunications products
and equipment that TDS sells and leases (Key Systems, PBX, Centrex
Systems, and/or other business systems). You will perform work
associated with splicing and maintaining outside plant facilities and
equipment. You will install, splice, repair, and maintain aerial,
buried, and/or underground fiber optic and copper cable. You will have
knowledge of commonly used concepts, practices, and procedures within the
field
You will have direct, face-to-face contact with our customers and you will
be expected to be proactive with the sales of TDS services and products.
Services include, but are not limited to, Telephony,
Video/CATV/DBS, Internet, and/or high speed networks. You will
exceed customer expectations by performing extraordinary customer service,
identifying customer needs, and providing them with communications
solutions. You will also understand how to use and demonstrate TDS products
and seek sales opportunities while educating the customer. Products &
services include (but are not limited to): Local Service, Central
Office Services, Structured Cabling, MAC (Moves, Adds and
Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.
You may be responsible for performing varied or additional duties to meet
demands of TDS which may include duties of other Field Services Technician
positions.
This position is eligible for a $5,000 sign-on bonus! (Payout terms apply)
This position can be hired at either a Field Service Technician-Network
(2023-22257) or a Field Service Technician-Netowrk Specialist
(2023-22259) level depending on the skills and qualifications of the
candidate. Different job postings exist for each of these positions. Please
reference each job posting for the minimum qualifications required for each
rol
The pay range listed for this position represents the low and high end of the
base compensation range. The actual offer amount will carefully consider
multiple factors, such as relevant skills, qualifications, work
experience, location and/or competencies that align with the specified
role. Certain positions are eligible for additional forms of compensation
such as bonuses and equity awards.
TDS Telecommunications LLC (TDS Telecom/TDS) delivers high-speed
internet, TV entertainment, and phone services to a mix of rural and
suburban communities throughout the U.S. With 1.2 million connections, TDS
is a rapidly growing technology company. Powered by fiber-optics and new
industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds
and offers internet-protocol based TV entertainment solutions along with
traditional phone services. TDS also offers businesses VoIP advanced
communications solutions, dedicated internet service, data networking,
and hosted-managed services. Visit tdstelecom.com.

TDS Telecom, headquartered in Madison, Wis., employs 3,500 people and
is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a
Fortune 1000 company. Founded in 1969, Telephone and Data Systems provides
wireless, broadband, video and voice; and hosted and managed services to
approximately 6 million connections nationwide through its businesses:
UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com.

Responsibilities

Installs, troubleshoots, tests, splices, repairs, and maintains
telephone equipment and general network equipment, customer premise
equipment, Video/CATV/DBS, fiber optic/copper facilities and/or
other TDS products & services for new and existing customers. Installs,
configures, maintains, and repairs Key Systems, PBX, Centrex
Systems, and other bus ness systems such as fiber terminals, ISPs,
ISDN, DSL, T-1s, and/or DS3s (carriers, paging, and wireless).
Identifies location of defective cable using various test equipment and
repairs buried, aerial, underground and/or customer cable. Locates cable
and fiber in response to customer requests and/or construction needs. Pole
climbing and operating construction equipment is required. Locates,
identifies and marks company underground and buried facilities to prevent
facilities from being damaged. Keeps orderly log of all locate requests in our
exchange area. Performs cable fault acceptance tests on newly constructed
facil
Provides troubleshooting support techniques and corrections. Responds to
“trouble” dispatches.
Provides high level support for enhancing and maintaining record systems
(cross connects, line groups, network elements, etc.).
Provides excellent customer service. Proactively educates and sells TDS
products and services to customers.
Performs project management of the installation of systems and performs
related functions as requested by supervisor.

Qualifications

Required Qualifications