Te Runanga Group Looking for Customer Experience Supervisor at Christchurch, Canterbury Full Time

Permanent – Full-time
Arthurs Point – Queenstown

• Are you passionate about delivering ‘out of this world’ customer service?
• Keen for a new challenge where you can make your mark on a world class tourism development?
• Looking for an opportunity to work for Ngāi Tahu Tourism, one of the largest tourism operators in Aotearoa?

We’re on the hunt for a Customer Experience Supervisor/ Kaea Kiritaki-wheako – a helpful, friendly person who doesn’t mind pitching in to get the job done. If you’re looking for a varied role that will involve leading a dynamic and passionate customer service team, then this could be the opportunity you’ve been waiting for!

We strive to be an employer of choice, providing a safe and healthy working environment and the opportunity to become part of a successful enterprise. We care for our customers and team as we do our own family. Our purpose is to make the connection – with our customers, through our people, to our place and to Ngāi Tahu.

We take great pride in warmly welcoming manuhiri to our experiences. Manaakitanga (hospitality) is one of the core values that drives the way we do business. As hosts, we care for our manuhiri and our team as our own whānau.

A little bit about you

We’re after someone who:

• Has experience in an operations environment
• Has experience leading teams
• Is a team player
• Is eager to learn and correctly pronounce te reo Māori names and terms
• Stays cool under pressure
• Can multi-task
• Can work shifts on weekdays, weekends and public holidays

Anything could happen in a day – and we need someone who isn’t afraid of a long and varied to-do list!

Want to find out a little bit more about us?

Interested in joining us?

The successful applicant will have an affinity for the needs and aspirations of Ngāi Tahu Whānui. Alongside this, you will have an understanding of, or an eagerness to learn and engage with our Ngāi Tahu values.

Aside from being an awesome place to work we offer competitive remuneration, excellent training and work uniforms. Southern Jet Boat is a fun, unique and safe place to work and we’d like to keep it that way. Before starting with us, you’ll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.

Keen?

Then we’d like to hear from you! Feel free to show your dynamic personality in your up-to-date CV and Covering Letter. Let us know what makes you tick and why you should be our successful candidate – do not hold back, personality and attitude is key in a role such as this!

If you have any questions, please contact Katie Gill on 021 0344 786