Te Wānanga o Aotearoa has been providing transformational education opportunities to New Zealanders for 35 years. We are a national education provider with more than 27,000 tauira enrolling with us each year. As the tertiary sector embarks on a challenging and exciting period of change, Te Wānanga o Aotearoa is committed to supporting our tauira, their whānau and communities and being at the forefront of Mātauranga Māori tertiary education.
Following a review of the services we provide at a national level and to support the National Manager Tauira Services, we have introduced a new role of Team Lead and invite applications for the role.
About the role
The primary purpose of the Team Lead – National Tauira Services is to provide effective functional leadership and management of the National Tauira Services team to ensure the successful delivery of all services. The role will identify and design the tauira services contribution of the overall TWoA services strategy. This includes managing operational outputs, coordinating the Tauira Complaints process and Aotearoa Scholarship Trust, increasing performance of kaimahi, and designing and implementing improved business processes in alignment with Te Wānanga o Aotearoa values.
Reporting to the Manager National Tauira Services, you will lead a team of five including analysts and two new positions of Specialist Quality & Training and a Tauira Voice Coordinator.
Your skills and experience
You will have:
To apply for this position
Please register and apply on our Jobs site: https://twoa.careercentre.net.nz/
Enquiries to [email protected]
Applications close: 31 May 2021
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