Teagasc Hiring for Administration Officer – Admin Grade 2 (Permanent) Job at Grangegeeth Cross Roads , Ireland Full Time

Duration:

Permanent . A panel may be formed from which future similar vacancies may be filled; such a panel will remain active for a maximum period of 12 months.

Basic Function

To assist and support the Regional Manager, Staff Officer and Advisers in administering and prioritising the general clerical duties of the Teagasc Advisory Office.

Background

Teagasc Grange includees a research facility and a farm advisory facility. This advertised post is in the advisory department but there will be considerable interaction between the advisory and research functions on the Grange campus

• Provide administrative support to the Regional Unit Manager, Staff Officer and Advisory staff.

• Maintain and update online and manual customer files.

• Provide administration back up to advisory programmes in relation to clients, discussion groups, schemes and public events.

• Provide front of house telephonist and reception service.

• Administration of Clients Accounts (i.e. invoicing, receipting, credit control etc.).

• Provide a high standard of Quality Customer Service to all stakeholders.

• Ensure that expenditure and revenue is recorded consistently.

• Contribute to the development of the Regional Unit Business Plan.

• Research and carry out specific projects as may be allocated.

• Produce reports from CRM/CBM at regular intervals for use by Management and staff.

• Assist with monitoring the maintenance of office equipment, buildings, etc.

• Fully co-operate with the provisions made for ensuring the health, safety and welfare of themselves, fellow staff and non-Teagasc staff and co-operate with management in enabling Teagasc to comply with legal obligations. This includes full compliance with the responsibilities outlined in the Safety Statement.

• Assist Teagasc in meeting the commitments of the Quality Customer Service charter and action plan through adherence to best practice protocols.

• Actively participate in the annual business planning, risk management and Performance Management Development System (PMDS) processes.

• Any other duties as may be assigned from time to time

* This job specification is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive. It will be reviewed from time to time with the post holder.

Note: The ‘essential’ qualifications, knowledge, skills and behavioural competencies outlined above are ‘must-have’ which will be used in the selection process.