Teays Valley Service Experts Hiring for Service Technician (Res/Light Comm) at Hurricane, West Virginia Full Time

Overview

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

Top Pay for Top Performers, including incentive and bonus opportunities, depending on the position

Up to $130,000 on average First Year Total Compensation” Total Compensation is Hourly plus Spiffs/Commissions*Depending on Center this could be more

Generous PTO provided
19 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
24 paid days off after your 2nd year of employment
No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round
Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
We provided wellness program options for free employee medical
Company-provided smart phone, tablet, uniform plan, and tool replacement program
We’ll make you better at what you do with our internal Training Academy
Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
Company-paid employee Life Insurance with options for YOU and your Family!
Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

Responsibilities

Key Responsibilities:
Works under minimal supervision to perform residential and/or light commercial service and maintenance calls
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sale