TEKsystems Hiring for Dispatch Coordinator at Wall, New Jersey Full Time

Description:

This dispatcher will be responsible for scheduling install/service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. In their down time may help support warehouse and/or other office functions. Essential Duties and Responsibilities – Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity. – Responsible for creating work orders, providing status to customer and following up with technicians. – Confirm work order is completed and/or closed by reviewing all notes and following up on pending items. – Complete contract paperwork and QC paperwork. – Schedule sub-contractor work. – Work with technicians to ensure all paperwork is completed properly within the designated time. – Maintain appointment schedules. – Order material and equipment. – Receive material/equipment and issue material and equipment to technicians. – Complete daily reports. – Assist in coordinating activities such as scheduling, customer notification and equipment procurement. – Conduct physical inventory. – Act as a liaison between Sales, Project Managers and technicians. – Other duties as assigned.

Skills:

Project management, Project coordination, Communications management, schedule management

Top Skills Details:

Project management,Project coordination,Communications management,schedule management

Additional Skills & Qualifications:

Experience/Requirements: – Must possess good decision making skills, be very organized and detail oriented. – Must have excellent oral and written communication. – Ability to use discretion. Problem Solving and ability to escalate matters when needed. – Data analysis and interpretation skills. – Speed and accuracy with attention to detail. – Dispatching and scheduling. – Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred – Proficient in Microsoft Office (Word, Excel & PowerPoint)

Experience Level:

Intermediate Level

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.