Faith based, Christian Organization looking for 10 hybrid customer service representatives to join their Provider Support team in the Colorado Springs area:
Job Description:
Will be taking about 50-60 calls from providers each day
Responsible for discussing bills and coverage for members, and membership guidelines, (example: could be calling to verify member’s coverage, guidelines for coverage, and appeals, etc.)
Preferably have experience working a provider’s office and knowledge of coding
Will be using medical terminology
Will be sending follow up emails/information to providers/members to make sure they have all of the information required
Additional Skills & Qualifications:
Experience working in a medical setting for at least 2 years (within the last 5 years)
Familiarity with talking about coding in general (ICD-10), medical procedures, insurance verification etc.
Working knowledge of medical terminology
Knowledge of HIPAA protocols and requirements
Personal or professional experience with Christianity
Strong multi-tasking skills and experience multi-tasking in past positions
Ability to work off of multiple computer screens and navigate through multiple systems
Hours: Monday-Friday (No Weekends) On a hybrid schedule, 3 days in the office and 2 remotely
Work Environment:
Faith Based, Christian organization
Dress code is business casual (polo or button down with slacks).
Very religious work environment.
We have pot lucks, team lunches, BBQ’s.
The position will require you to offer prayer with a member at the end of each call.
Experience Level:
Entry Level
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.
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