TEKsystems Hiring for Technical Support Representative at Minnetonka, Minnesota Full Time

This position is 100% Remote

Description:

This is a challenging opportunity that offers learning, growth and diversity of responsibilities. The Support Analyst will respond to client/user inquiries, ranging from basic questions about technology, to troubleshooting technical issues related to our product. You will also work with various internal support groups to escalate complex and high priority/high impact issues.

Additional Skills & Qualifications:

• Anticipates customer needs and proactively identifies solutions.

• Solves complex problems on own; proactively identifies new solutions to problems.

• Plans, prioritizes, organizes and completes work to meet established objectives.

• Acts as a facilitator to resolve conflicts on team; seen as key team member on project teams spanning more than own function.

• Often acts as a technical resource to others in own function. – Anticipates customer needs and proactively identifies solutions.

• Solves complex problems on own; proactively identifies new solutions to problems.

• Plans, prioritizes, organizes and completes work to meet established objectives.

• Acts as a facilitator to resolve conflicts on team; seen as key team member on project teams spanning more than own function.

  About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.