Teleperformance Hiring for Education Recruitment Advisor Job at Remote , UK Full Time

Education Recruitment Adviser

Start date: July/August 2022

Location: Home-based. Successful advisors will support candidates and attend events across England, therefore we’re looking to recruit advisors based in England.

Salary: Dependent on experience

Hours: Full-time 37.5 hours per week

Training Duration: Initial 3 days intensive training followed by longer term on the job training & mentoring

Contract: Permanent

Overview

The Teacher Training Adviser (TTA) programme is successful in supporting aspiring teachers to secure places on teacher training courses and we have a vacancy on this team.

Our TTAs support candidates who are ready to apply for teacher training places and help them to navigate the application process and to understand what a career in teaching will be like. They use their own experience of teaching in schools to help candidates. Much of the role has a focus on offering support to a cohort of candidates by phone, email and SMS. There is also a need for face to face support for candidates at face-to-face and online events. They also support candidates who are thinking of applying for teacher training in future years by helping them to explore teaching as a career.

The ideal candidate will have:

• A successful teaching background, and must hold Qualified Teacher Status
• Enthusiasm for the teaching profession
• Outstanding influencing and persuasion skills
• An ability to build relationships with stakeholders and candidates

The Role

• Provide one-to-one support to around 200 individual candidates at any time to retain and encourage an initial interest in teaching. Help them to decide on a teaching career, and take the most appropriate steps towards this
• Host and support events for candidates to foster and grow commitment to a teaching career
• Help candidates to improve their readiness to apply for teacher training, e.g. by supporting them to gain school experience
• Facilitate discussions in an online community, to encourage teacher training course applications
• Share insight with candidates on what teaching is really like, helping candidates to explore their concerns, such as those relating to classroom behaviour and setting realistic expectations on what schools require of trainees, NQTs, teachers and leaders

Essential Criteria

Successful candidates must:

• Be an experienced teacher in the compulsory educational setting, and have Qualified Teacher Status
• Be sufficiently IT literate to successfully work from home using Outlook, MS Teams, and databases
• Be willing to travel to within England, with the need for potential overnight stays

Desirable Criteria

Successful candidates may have:

• Strong evidence of resilience, emotional intelligence and commitment to peers and candidates
• A working knowledge and experience of contemporary teacher training courses, or the early career framework
• Experience in coaching or mentoring adults
• Have proven ability to be adaptive to frequent change, e.g. in the policy direction of the work or emphasis on different areas of support
• Able to identify improvements in working processes

About Us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

You can follow us on:

Twitter https://twitter.com/TPcareersUK

Facebook https://www.facebook.com/teleperformanceukcareers

Job Types: Full-time, Permanent

Benefits:

• Company events
• Cycle to work scheme
• Referral programme
• Store discounts
• Wellness programmes
• Work from home

Schedule:

• Monday to Friday

COVID-19 considerations:
Remote interview

Experience:

• compulsory education teaching: 1 year (required)

Licence/Certification:

• QTS (Qualified Teacher Status) (required)