TELUS International Hiring for Executive Assistant to Director Job at Cork , Ireland Full Time

About TELUS International

TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 60,000 team members and supporting 50+ languages in thirty (30) countries across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company’s solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries.

Learn more at: telusinternational.com.

Position Overview

Working closely with the Director of HR’s office to help manage the workload, organise their each day and free up time by providing administrative support, usually on a daily basis. Understand the organisation’s aims and objectives. Establish connections with key internal stakeholders across the business.

Reporting to the Director of HR.

Responsibilities

• Provision of secretarial assistance to both the Director of HR and her team including typing of documents, presentations, requiring use of MS Office applications, other desktop applications, the internet and email systems
• General office administrative duties including office coordination
• Ensure that all emails sent to them or to the Director of HR are followed up and updated / maintain files ensure transparency
• Scheduling of meetings and diary maintenance for the Director of HR
• Maintenance of appropriate records and files as required by the Director of HR
• Recording of minutes of meetings as required by either the Director of HR
• Prepare agenda’s, files and relevant paperwork for meetings, business trips and for other purposes, as required by the Director of HR including:
• Organising travel and accommodation arrangements for the Director of HR or other C-Suite Level Executives for TI , or where necessary ensure the same had been completed
• Liaison with internal and external stakeholders ensuring smooth communication and time management
• Ensure to-do list is actively worked upon and reported to the Director of HR
• Maintain contact daily with the Director of HR when they are offsite on business, with a brief outline of messages and any issues that need to be dealt with
• Additional administrative and secretarial duties as requested by the Director of HR from time to time
• Making arrangements to pick up / drop off individuals as requested by the Director of HR or her team.
• Manage the Director of HR’s social media accounts as required
• Provide assistance to the Director of HR for non-TELUS International related business events or functions, and assistance for other personal events as required from time to time.

Requirements

• Articulate with strong written and verbal communication skills
• Strong Customer Service skills, willingness to go above and beyond
• Previous PA experience desired but not essential
• Occasional (local) travel may be required as part of this role. The successful candidates will ideally therefore need to be a car owner and hold a Full EU/ UK Drivers License

Competencies

• Personal Responsibility
• Attention to Detail
• Trustworthy
• Adaptable, Flexible and Open to Change
• Strategically Aware
• Reliable
• Flexible
• Resilient
• Positive Attitude

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity
• We have a passion for growth
• We believe in spirited teamwork
• We have the courage to innovate

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Flexitime
• Gym membership
• Private medical insurance
• Wellness program
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cork, County Cork: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you happy to accept Hybrid working conditions (mix of onsite and remote)

Experience:

• Executive Assistant: 3 years (preferred)