TELUS International Hiring for Online Shopper (full-time) at Remote Full Time

Basic Information

Ref number

Req_00060551

Primary Location

Home Office – United States

Description and Requirements

TELUS International is looking for a full-time work-from-home shopper to shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – from buying products, to contacting customer service, to returning products.

Project Related Tasks

Shop at a wide variety of online retailers and collect a range of detailed data about every aspect of the experience – buying products, contacting customer service, returning products

Review and Vet lists of data on a regular basis

Perform weekly reconciliation of financial tasks and monthly reconciliation of donations

Daily maintenance and updates of data on trackers

Attendance and participation in weekly team meetings, team building sessions, and any occasional ad hoc meetings and training, as necessary

Participation in team building sessions

Manage emails in multiple accounts

Other duties as assigned

Role Requirements

Bachelor’s Degree preferred, or equivalent combination of education, training, and experience

High degree of interest in online shopping and a regular online shopper

Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)

High degree of expertise with Internet browsing, email, and common applications

Strong attention to detail and organization

Strong communication skills (both verbal and written)

Ability to multitask and make progress on many things at once

Flexibility is critical

Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private). A laptop will be provided.

Availability to work from home for during core hours 7am – 6pm (M-F) at home residence

Secure location at home to store and receive/return packages during normal weekday business hours

Valid driver’s license with reliable transportation

Distance from home address to USPS/Fedex/UPS locations under 10 miles each way

Background check required

WORK LOCATION: Work from home within the United States

WORK SCHEDULE: Full-time, during core hours 7am – 6pm (M-F)

JOB STATUS: Employment

JOB DURATION: Long-term

START DATE: ASAP

Additional Job Description

Spend part of your workday shopping online to help determine which stores provide the best customer experience!