Aer Lingus
Recruitment
Role name: (Fixed –Term) Customer Service Agent (Cork)
Department name: Ground Operations (Cork)
We are looking for a number of Customer Service Agent’s (Cork) to join our Ground Operations Department in Cork. Based in Cork Airport and reporting to the Cork Ground Operations Duty Manager you will have responsibility for assisting our customers from Check-In to the Boarding Gate and when they arrive back in the Arrivals lounge. The positions will be part-time fixed-term of approximately 6 months duration (minimum 20 hours) and will be available from April 2022.
This is a customer facing uniformed role. We aim to provide the highest level of customer experience by providing the highest standard of customer care, from the time our Customers book their flight to the end of their journey. We have fantastic opportunities for enthusiastic individuals who are interested in a role with a strong focus on customer service.
These roles are shift positions (minimum 20 hours per week) over a 7 day week including weekends and bank holidays. You may be required to work additional hours if the operation needs it. The role
Your role:
*
To be considered for the position of Customer Service Agent, candidates must meet the following criteria:
*If you are a non Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country/countries
Key Competencies/Skills:
Job Types: Part-time, Fixed term
Salary: Up to €24,050.87 per year
Education:
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