TemPositions Group of Companies Hiring for Front Desk/Customer Support Associate Job at Bethpage, NY Full Time

We are working with a healthcare technology company in Bethpage who is looking for a front desk/cusomer support associate on a temp to hire basis. Responsibilities include:

· Acting as the liaison between various departments int he company for customer repair issues and requests

· Logging and preparing daily customer repairs

· Closing out all shipping tasks for the day.

· Investigate billing discrepancies.

· Provide customer updates on their orders and ensure all necessary email communications are sent

· Coordinate the refund process with accounting

· Track customer shipments

· Take and direct incoming calls

· Distribute packages to other departments as needed

Skills:

· Customer Service experience a plus either in a retail or office setting

· Comfortable communicating with all levels of company staff

· Strong written and verbal communication skills

· Positive attitude

· Team Player

· Multitasking

· Detail-oriented

Job Type: Full-time

Pay: $20.00 – $21.50 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bethpage, NY 11714: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location