The DMV Operations Specialist is part of the Delivery Operations team and will work with Tesla departments and external parties to help complete vehicle registration transactions and purchase paperwork including but not limited to customer purchases.
Responsibilities
Coordinates with Sales and Delivery Specialists to ensure that all required documents pertaining to the transaction are complete and accurate
Processes DMV registrations related to sales, as well as for Tesla-owned vehicles
Records information and ensures data quality in multiple record keeping systems including but not limited to WDO and Dealertrack.
Serves as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced and communicating them to the team in a timely manner
Participates in testing of new and updated forms and processes
Assists with special projects as needed
Supports other locations on end of quarter delivery pushes as needed
Requirements
Bachelor’s Degree or relevant experience required
DMV experience preferred but not required
High level of integrity and accountability
Strong written and verbal communication skills and ability to interact effectively with all levels of management
Ability to work independently and think creatively with a proven track record of execution
Ability to adapt to frequent change
Superior attention to detail under tight deadlines
Comfort working in a fast paced environment
Willingness to work on a flexible schedule, according to activity volume
Ability to work across multiple systems; experience with Dealertrack a plus
This role works a Tuesday – Saturday schedule
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