The Auto Club Group Hiring for Remote – P&C Licensed Insurance Customer Service Rep. at Dearborn, Michigan Full Time

Remote – P&C Licensed Insurance Customer Service Rep. – ( 220000TY )

Description

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13.3 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

$1000 Sign-On Bonus for Licensed Property and Casualty Agents

To qualify for the Sign-On Bonus, applicants must be new to ACG. Additional details can be provided by our Recruiting Team at the time of application

Enthusiastic! Career-Focused! Passionate! People Person!

You’ll be more than the face of our company, you’ll be the heart and soul of our customer experience, the essence of what makes The Auto Club Group unique and the reason we’re better than the rest! We LOVE our jobs and you will too!

As an Insurance Customer Sales and Service Representative, you will thrive within our dynamic customer care and call center environment by providing a high level of customer service and sales, responding to and providing solutions for our members and customers’ insurance needs while providing value and understanding of our products, all while developing and nurturing long-lasting relationships.

Do you love working with people and helping to solve their problems? Are you service oriented and enjoy a fast-paced challenging environment? Are you a trusted advisor who will upsell appropriately to meet customers’ needs? Do you have a competitive edge? Do you possess strong written and communication skills, the ability to navigate multiple computer systems, and enjoy ongoing learning? Want a career and not just a job? If so, this is the position for you!

Not only do you get to be a part of an awesome team for a growing company with one of the most trusted brands in the industry, we also provide a free “I love my job” shirt!

Duties & Responsibilities:

• Build trust by understanding the unique needs of our customers, and offering the best insurance solutions to meet those needs.

• Educate customers on our insurance products and services while identifying opportunities to deepen the customer relationship by upselling additional products

As a reward for your passion and commitment, we offer:

• Competitive base pay starting at $18.32/HR plus commission and incentives

• Medical dental and vision benefits

• Matching 401(k)

• Paid time off

• Holiday Pay

• Complimentary AAA Membership

• Employee Discounts

• Career Advancement Plans

• Future potential to work at home

• “I love my job” T-Shirt

Work Environment

Work from home environment.

Qualifications

We’re looking for candidates who:

• Minimum of 6 months of customer-service experience in a fast-paced computer automated business environment.

• Preferred: 1-2 years of customer service, contact center and/or sales experience in an Insurance environment or related industry.

• This position requires you to currently hold an active property and casualty insurance

Successful representatives will possess effective communication skills, strong phone presence, ambition, motivation and drive!

To prepare you for this exciting opportunity, we offer:

Be a part of the company America has trusted for over 100 years! Apply today for this rewarding opportunity and make a difference in someone’s journey!

What it’s like to work for us:

We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.

All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences makes us stronger.

Who we are:

The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals:

• Long-term, sustainable, profitable growth

• AAA Membership growth and renewal

• Operational excellence

• Become the “flagship club” of the AAA Federation

Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

#LI-GM1

Primary Location : United States-MI-Dearborn

Work Locations :

MI-Admin Office Building (AOB)

1 Auto Club Drive

Dearborn 48126

Job : Call Center

Organization : Call Center Sales & Service

Schedule : Full-time

Employee Status : Regular

Job Type : Regular

Job Level : Individual Contributor

Travel : No

Job Posting : Mar 21, 2022, 2:13:36 PM

Req ID: 220000TY