The City of Fort Worth Hiring for Library Assistant at Fort Worth, TX Full Time

Pay Range: $19.85 – $22.33/hr

Job Post Closing On: Monday, August 14th, 2022

The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Library Assistant job is available with the City of Fort Worth Library Department. The Library is seeking to hire two outgoing, creative Library Assistants for the Northwest Branch. Two positions are available. One is full time (40 hours per week) and one is part time (20 hours per week). The ideal candidate is customer-focused, enthusiastic about bringing library services to the community, and comfortable working with diverse populations including people of all ages, backgrounds, dispositions, and abilities. The purpose of this position is to provide exemplary service to customers, including answering basic reference and readers’ advisory questions, designing and implementing high-interest programs, workshops, and classes, and providing technology support and instruction.

All applicants must submit a cover letter and resume to be considered for this opportunity.

The Library Assistant job responsibilities include:

• Provides friendly, efficient, and professional service to customers, in-person, by telephone, and via email. This includes answering basic reference, reader’s advisory, and general usage questions, helping customers locate materials and services of interest, and checking in and out materials.
• Plans and delivers programs, workshops, and classes.
• Provides customers with technology assistance and computer training, and assists customers with self-service equipment and technology.
• Operates a cash register, conducts customer payment transactions, maintains a cash drawer.
• Develops library displays and merchandises materials to showcase the Library’s materials, programs, and special events.
• Conducts community outreach, including processing new library accounts and replacing library cards at outreach events.
• Champions the Library’s strategic goals and initiatives with the system’s mission, vision, and core values in mind.
• Performs other related duties as assigned.

Minimum Qualifications:

• Bachelor’s Degree from an accredited college or university with major course work in a related field.
• No Experience is required
• Ability to work evenings and weekends.
• Ability to work at/travel to various locations.
• Ability to work a flexible schedule.

Preferred Qualifications:

• At least two years of progressively responsible customer service experience.
• At least one year of experience working in a library setting.
• Previous experience developing and presenting programs, workshops, and classes.
• Previous cash handling experience.
• Ability to communicate with customers in Spanish.

Medium Work – While performing the essential functions of this job the employee is frequently required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, or crouch, and lift and/or move up to 20 pounds. While performing the essential functions of this job the employee is occasionally required to lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.