The College Entrance Examination Board Hiring for Technical Content Developer (CCMS) at Columbus, Ohio Full Time

About the Team
The Content Management, Publications and Production (CMPP) team sits within the Assessment Delivery Operations (ADO) division and is responsible for the delivery of operational content and publications in support of the College Readiness Assessment (CRA) suite of assessments. This role will sit within the Content Operation team on the CMPP team (15 members). The Content Operations team (4 members) focuses on the technical infrastructure of the Component Content Management System (CCMS). Our team is responsible for maintaining and expanding the capabilities of the CCMS including backend system management, software deployments, tool stack management, portfolio management, license management, implementing system enhancements, and capturing/measuring content effectiveness.
About the Opportunity
As our Technical Content Developer, you will apply your technical expertise to enhance our CCMS to clear a path for the next generation of operational content delivery. You will closely collaborate with the CCMS Lead Engineer to understand and implement the roadmap within our CCMS. This is an exciting time for the team as we are currently transforming our systems and processes to “scale up” from a print-focused publishing model to supporting multi-platform publishing. As that work continues, opportunities for growth and learning will be available to you.
In this role, you will support:
CCMS Code Development (80%)
* Design, code, test, debug, and document new and existing functional components to ensure that software meets business, quality, and operational needs.
* Proactively and continuously evaluate and address issues related to performance, stability, scalability, and extensibility of the publishing process.
* Take the lead on analyzing and troubleshooting issues reported by content authors.
* Collaborate with Content Operations team on priorities, backlog, and approach to achieve goals.
* Collaborate with vendor partners and product teams on technical issues and provide guidance.
* Own, in partnership with others, designing and implementing automated testing.
* Drive in partnership with others, designing, implementing, metric capturing and reporting infrastructure.
* Work with internal engineers, tracking and testing enhancements and fixes through the development process, driving closure, and communicating resolution to internal stakeholders.
* Contribute to technical roadmap, balancing time, resource, and quality constraints to achieve business and strategic goals and requirements.
* Ensure code is stored in a comprehensive and robust repository in which code is tagged and searchable.
* Update internal and external job tickets (e.g., Jira)
General Content Operations Collaboration (20%)
* Contribute to requirement gathering sessions.
* Conduct meetings/sessions with end users to better understand user needs.
* Contribute to weekly status reports.
* Support end user software installations and configurations.
About You
You have:
* 5+ years relevant experience as a CCMS administrator, developer, or similar role, ideally within the EdTech space
* A Bachelor’s degree in computer science, information technology or a related field, or comparable work experience
* 5+ years’ experience with DITA-OT plugin development
* Experience with the DITA Open Toolkit (DITA-OT), developing / deploying / maintaining DITA-OT plug-ins.
* Strong experience integrating the DITA-OT stylesheet plugins into application environments.
* An understanding of conditional profiles, DITA reuse concepts and keys, and underlying schemas/DApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEyMzk3LjEwNTA4QGNvbGxlZ2Vib2FyZGNvbXAuYXBsaXRyYWsuY29t