The Corporation of The City of Victoria Looking for Event Clerk at Victoria, BC Full Time

Job Description:
Competition #22/67

Internal/External Posting

Closing date: March 29, 2022

Event Clerk (Continuous)

Parks, Recreation and Facilities Department

POSITION FUNCTION

Participate in and assist with the coordination of City recreation and cultural event ticketing, concessions, cash management and events operation.

KEY DUTIES

Assist in estimating staff levels and stock requirements for upcoming events; make recommendations on pricing, menu, equipment purchases and services; check condition of concessions and lounge facilities, order food and beverage arrange for maintenance or repair as required; distribute beverage and food supplies as required; monitor event operation and assist user groups when they require information or instruction regarding facility services and equipment; provide administrative and customer service support in the delivery of special events and programs.

Prepare and monitor cash floats and registers; collect and balance cash from customer admissions and at the end of events; prepare cash sheets, bank deposits and cheque requisitions; prepare journal entries for special event charges; prepare reconciliations, inventory and event reports such as event data and facility tracking for future planning.

Work with equipment service providers to update programs, correct errors and malfunctions relating to cash register, POS system and readerboard.

Provide instructions and information to staff as required; assist in scheduling service area staff and outside contractors, such as security, maintenance, pest control; perform payroll time entry for staff; respond to general enquiries from the public and other departments by providing general information regarding the facility services and operation.

Perform other related duties where qualified.

INDEPENDENCE

Work is performed according to event schedules and is reviewed by supervisor.

Problems such as staff levels or stock requirements are referred to supervisor.

WORKING CONDITIONS

Physical Effort:
Lift and move heavy objects. (occasional)

Mental Effort:
Deal with complaints and negative comments. (occasional)

Short periods of intense concentration while preparing cash sheets and event reports. (occasional)

Visual/Auditory Effort:
Focus on a variety of source data and computer for short periods. (often)

Work Environment:
Office.

Work outside in all weather conditions. (occasional)

Work irregular hours. (premium item)

KEY SKILLS AND ABILITIES

Organize and prioritize the work.

Understand and apply the techniques of concession and event administration.

Working level operation of current City word processing, spreadsheet and related specialty software.

Maintain accurate records.

Establish and maintain effective working relationships.

Deal effectively with the public and outside agencies.

Work safely.

QUALIFICATIONS

Formal Education, Training and Occupational Certification:
High school graduation.

Food Safe certification Level II. (2 days)

Responsible Beverage Service Program. (10 hours)

Current Class 5 B.C. Drivers’ Licence.

Required to obtain criminal record clearance.

Experience:
1 year of related experience.

or an equivalent combination of education and experience.

OTHER:
May be requested to substitute in a more senior position.

Work schedule: Monday – Friday, 8:30am – 4:30pm, 35 hour work week

$29.95 per hour, Pay Grade 6

Job Code #4292

This is a CUPE Local 50 Position

To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs – only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume.

COVID-19 Vaccination Requirement

All City of Victoria employees are required to be fully vaccinated against COVID-19. Candidates who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation of the requirement to be fully vaccinated. Applicants will be asked to provide proof of vaccination or request an accommodation during the recruitment process.

At the City of Victoria, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.

If you require assistance, please email us at [email protected]