The Cove Lakeside Resort Hiring For Laundry Attendant – Full Time & Part Time at Westbank, BC Full Time

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Under New Management – The Cove Lakeside Resort located in West Kelowna, British Columbia’s beautiful Okanagan Valley is a luxury all-suite resort featuring luxuriously-appointed one-, two- and three-bedroom condo-style suites, indulgent treatments at the Spa at The Cove, a private lakefront beach, two seasonal outdoor pools, a private marina, and a new restaurant – The Landing Kitchen + Bar. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna. While our surroundings are known for their breathtaking views and recreational opportunities; unparalleled guest service and boutique-style hospitality are the heart of The Cove Lakeside Resort experience. There is always something new to discover, no matter the season. Whether you’re visiting for a family vacation, romantic getaway, wedding celebration or corporate gathering, you will feel truly at home away from it all.

As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component – you! Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today!

OVERVIEW

Under the direction of the Housekeeping Supervisor the Laundry Attendant is responsible for maintaining a constant supply of clean linens. Must be able to work well in a team atmosphere, as well as independently and have a genuine desire to provide outstanding service to all guests.

RESPONSIBILITIES & DUTIES:
Provide exceptional guest service by responding to guest inquiries, requests and complaints in a prompt and courteous manner.

Operate and maintain laundry equipment.

Complete laundry in accordance with company standards.

Prepare linens for offsite pick up/delivery when required.

Stock storage areas with clean linen, amenities and cleaning tools.

Keeping work area and machines clean; ensuring any defects are reported.

Track damaged inventory.

Complete laundry inventory.

Keep Housekeeping Leadership informed of excessive staining, excessive damages, any problems with laundry service and all issues that may affect the laundry function.

Maintain radio protocol and etiquette at all times.

Maintain standards of punctuality, uniform, dress code and personal hygiene as appropriate to the position.

Strict adherence to COVID-19 protocols and standards of service.

Ensure proper usage of PPE where required.

Provide assistance to Front Desk as required.

Assist with the training of other team members.

Complete Room Attendant/House Attendant duties as required.

Complete other duties as assigned.

ATTRIBUTES & QUALIFICATIONS

Works well under pressure, can multi-task and is able to prioritize.

Possess a keen eye for detail.

Self-starter, with time management and organizational skills.

Excellent communication skills (verbal and written).

Knowledge of WHIMS and chemical use.

Flexible, efficient and punctual.

Able to work independently, or team environment.

Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.

Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Stand, sit, or walk for an extended period of time.

Must be legally entitled to work in Canada.

Wage: $17.00 per hour plus summer incentive bonus.

Job Type: Permanent

Schedule: Full Time & Part Time including weekends and holidays.

We thank all interested candidates for their application; only those selected for an interview will be contacted.