After-Hours Receptionist
Job Overview:
The Derech Shalom Center provides case management, support and resources for marital reconciliation and divorce. The afterhours receptionist manages all after hours calls. The after-hours receptionist is responsible for receiving, responding to, and triaging calls and caller requests. The specialist screens and triages incoming requests and documents the interaction in the organization’s electronic health record(EHR). The receptionist carries callers through an immediate situation.
Job Summary:
The after-hours receptionist is responsible to answer all calls during closed business hours, interacts with clients via telephone and directs them to the appropriate resources while notifying appropriate departments.
Hours:
***The after-hours specialist will be available during these times to answer incoming calls. This will be divided into shifts for two staff members.
Monday-Thursday: 5pm-12pm (EST)
12pm-8:30am (EST)
Friday 2pm-12am (EST)
Saturday 12am-12pm (EST)
12pm-12am (EST)
Sunday 12am-12pm (EST)
12pm-12am (EST)
Jewish Holidays: All day
Location:
This is a remote position
Responsibilities:
Qualifications & Required skills:
Job Type: Full-time
Pay: $10.00 – $19.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: Remote
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