The J.M. Smucker Company Hiring for Technician, Service Team at Orrville Full Time

Your OpportunityBring the comfort of a fresh cup of coffee to hard working health care workers, patients, hotel guests, and many more in the greater Houston, TX area. Leverage your technical ability and customer service skills to ensure local businesses have properly working coffee equipment so everyone can enjoy iconic brands like Folgers and Cafe Bustelo.In this role you will:Lead the equipment service business for corporations in Houston, TX and surrounding areas.Obtain expert knowledge from our training teams to learn the ins and outs of coffee machinery and equipment.Provide best-in-class customer service to maximize customer satisfaction and retention.Perform scheduled service on equipment including proactive maintenance, installations, machine removals, asset management, and emergency service requests.Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed.Document proper procedures including electronic invoices, customer names and contact information, reported quality issues and other related activities.Drive and maintain a state-of-the-art company vehicle, fully equipped with heated seats, large navigation screen, shelving and so much more to ensure you are comfortable and successful in your career!The Right Role for YouAre you a motivated self-started looking to jump start a technical career in the Consumer-Packaged Goods industry? Check out our requirements:High School Diploma or equivalentResides within 40 miles of Houston, TexasEntry level plumbing and electrical experienceBasic computer skills in Microsoft OfficeStrong customer service skillsAbility to provide a valid driver’s license and clean driving recordAbility to meet physical requirements of the job including lifting up to 75 pounds and driving on a frequent basisAbility to work on-call hours at least once a month (on-call duties are covered by a rotational program)Learn More About Working at Smucker#LI-KK1#INDSAThe J. M. Smucker Company (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.