the LEGO Group Looking for Sr. Key Account Manager at Ciudad de México, México Full Time

We are looking for a senior leader to continue the momentum and further nurture the relationship with several national retail accounts to unlock future potential!

Join our team to make a positive difference in the lives of children, partners, and colleagues by considering their perspective in everything we do!

Core Responsibilities

This position is responsible for supporting the LATAM Sales Director in providing leadership to the Mexico Sales Team, this position is focused in developing and performing the annual Customer Business Plan for each account, including Consumer Sales, Shipments, Flow (credit flow if needed), Forecast and Planning, maintaining a well-rounded view of the business which means Ensure Execution of Trade and Field plans, ensure payments and DSO plan achievement, Customer Pulse Action Plan where needed, etc.

The exciting and transformative journey ahead

• Customer Strategy & Business Planning – Lead the medium and long term planning and execution in Mexico. Lead the team and play an active role in creating the strategic framework for each customer’s annual business plans. Leverage and help improve the Customer Planning Process to achieve/exceed sales results, improve customer relationships, and increase profits for LEGO Group and for the customers. Define the scorecard targets and must-win battles. Outline strategies and actions to grow sales and profit by using pricing/promotion/distribution levers. Develop brand awareness and provide “strategic thought leadership” to the buying and marketing functions.
• Strategic Development – Ability to think both in an execution mentality and with a strategic approach simultaneously. Develop and complete the Strategy for the Channel including e-commerce. Responsible for managing one of the largest customers in Mexico dedicating administrative and analytical support to develop the account.
• Data Curiosity – Be hands on and take a data driven approach to account leadership, with curiosity serving as the central tenet. Track performance to understand drivers and detractors, using this information to inform senior leadership, guide the team’s direction and drive strong customer dialogues.
• P&L Management – Deliver the agreed upon profit contribution in line with the overall company revenue and profit objectives. Responsible for management of promotional funding and collaborating with the customers on how best to apply funds while focusing on driving sales in a profitable manner.
• Relationship Management and Elevation – Responsibilities include developing and sustaining close collaborative interaction with buying, planning, and marketing teams. Strategic partnership with senior management within key customers. This position defines the joint strategy to develop the account at the Sr. Buyer and Buyer levels of the customer.
• Planning and Project Management – Collaborate with Mexico Operations, as well as entire organization to implement range of ad-hoc tasks supporting planning and execution of the overall LEGO business.
• Team Leadership – Positively contribute to team dynamics within the different Leadership forums, area of responsibility, Sales organization in totality as well as cross functionally. Lead, manage, engage, and provide long-term development guidance to the sales team and contribute to overall organizational development.

Play your part in our team succeeding

The National Senior Key Account Manager is responsible for managing a collection of national retailers developing and delivering a comprehensive, market-incremental strategy for the LEGO Group business for these customers.

There is a premium on thought leadership, indirect people leadership, collaboration, and use of data to drive market growth and profit.

Do you have what it takes?

• Bachelor’s degree or equivalent experience (MBA degree desired)
• Minimum 8 years related experience in consumer-packaged goods
• Minimum 8 years of Customer Development / Key Account experience, ideally with major Mexican customers
• Demonstrates key strengths required to succeed as a member of a Sales Leadership Forum, including leadership, negotiation skills, analytical abilities, decision making, communication skills, team orientation, and integrity
• Must also have strong planning, organizational and execution skills, and be self-motivated
• Experience working with Omni-channel partners
• Strong executional focus, using and trusting data
• Willingness to push boundaries, experiment, learn fast & implement
• Experience in global matrixed working environment preferred
• Willingness to travel as needed

Join the global LEGO® team

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities – LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.