The Loft Hiring For Customer Services Asst/retail at Wexford, County Wexford Full Time

About Us:

-The Loft is a ladies clothing company with a successful website & shop.

-Our stylish ladies boutique is located in the heart of Wexford

-We are a ladies clothing company, with a successful website and shop. The purpose of the role is to call our customers after a live stream online sales. To take payments and answer queries regarding the clothing and deliveries.
We need people who are able to work as a team member, also to work some Saturdays occasionally.

This is a fast paced role and would suit someone who has previous customer service experience and ability to communicate over the phone.

Act as the first point of contact for all customer queries.

• Process customer orders within agreed timescales and issue relevant paperwork for sign off
• Provide support to the Telesales Manager with Key Contracts administration including resolving queries
• Work daily with stock and transport company to ensure customers queries/complaints are resolved in a timely manner
• Previous experience in CS/Admin/Telesales an advantage
• Excellent communication, and organisational skills
• Leaving Certificate and Third Level education desirable

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person