Join our mission-driven company. We are a continuing care community located on 10 beautiful acres in Mill Valley, CA. We maintain a creative, affordable community that promotes good health, well-being, and security for a diverse group of seniors. The Redwoods was founded in 1972 and operates as a stand-alone care community that supports financial health for seniors by offering HUD financial assistance, Medicare rehabilitation, and Medi-Cal for long-term care.
The Operations Support Specialist (OSS) provides administrative support to multiple stakeholders within the Health Care Center (HCC) and Creekside such as the COO/Administrator, the Director of Nursing (DON), as well as the Creekside Clinical Director. One of the key functions of this role is to work directly with the COO/Administrator to ensure both care settings are operating in compliance with applicable regulations, as well as maintaining/implementing sustainable systems that assist the organization in achieving established goals.
This position interacts in a positive, professional, and confidential manner with the residents, families, team members, vendors, private duty caregivers and others using verbal and written communication. Responsibilities require discretion, judgment, tact, and poise.
challenges and present options in a manner that clearly differentiates “pros and cons” of each solution to the COO/Administrator.
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