The Shyft Group Hiring for Service Technician at Charlotte, Michigan Full Time

Service Technician | The Shyft Group (SV) | Charlotte, MI (SV)
Regular Employee | Hourly Non-Exempt

Who we are:
At The Shyft Group we are driven to deliver. Proudly the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis bring people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands — Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road – for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward – leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune’s 100 Fastest Growing Companies.

What you’ll do:

The Service Technician position is responsible for completing consistent, quality service repairs to company and non-company vehicles such as truck, emergency response bodies and chassis, motorhome chassis, and specialty vehicles.

Complete consistent and quality service repairs oncompany and non-company vehicles such as emergency response bodies and chassis, motorhome chassis, and specialty vehicles
Document cause and corrections for all repairs
Learn and retain skills and practices needed to complete assigned duties
Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested
Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area
Perform rework, as needed
Apply feedback or instructions from Supervisor, as needed
Complete proper forms and documentation
Self-check work and inspect prior processes
Use basic hand, electric, cordless, and pneumatic tools, as required
Meet service shop goals
Maintain a clean and safe work area
Initiate process improvements
Support 5S in work area
Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues
Work in proximity with customers, dealers, and OEMs, as needed
Solve complex problems with minimal assistance
Complete reports for travel expenses, as needed
Other duties as assigned

What you need to be successful:

HS Diploma or GED
Minimum of5 years in a service shop environment preferred
Possess a CDL, or be willing to obtain
Possess State of Michigan Heavy Duty Truck (HDT) certifications and ASE HDT Repair Certifications (T2 to T8), or be willing to obtain
Excellent attendance
Positive attitude
Strong and consistent attention to detail
Self-motivated with the ability to stay on task
Team oriented
Capable of comprehensive listening (understanding the message(s) that is being communicated)
Basic computer skills are required
Willing to:
Improve self / area / company (including pursuing additional training, if needed)
Develop a working knowledge of company’s systems (example: AS/400)
Able to:
Accumulate tools and equipment required to perform assigned tasks
Work overtime on short notice
Embrace change
Travel when needed
#TSG123

Why The Shyft Group?