Job Benefits:
29 days holiday including public holidays.
Exceptional gratuities and tips.
Industry leading staff food policy; order a free dish and a hot beverage straight from the customer menu when on duty.
Dine at The SpitJack with a friends and family and enjoy a 50% discount. In both restaurants in Cork and Limerick.
Partial uniform is provided.
Flexi and Part-Time schedules available to suit your needs.
Increased pay rates on Sundays and Bank Holidays.
Opportunity for career growth through internal promotions.
Dedicated learning manager with access to over 1000 e-learning courses.
Advanced online training programs and the opportunity for all employees to advance to our management training program.
Annual staff Christmas party.
City centre location, with easy access to public transport.
Duties:
To know the licensing laws and Customs & Excise Regulations
To serve all beverages to customers according to the standards set by the Restaurant, and to the customers satisfaction.
To keep the service and customer service areas clean and tidy.
To be fully conversant and comply with the health safety, hygiene, fire and security regulations and procedures of the establishment, and to ensure others are aware of their responsibilities in this regard.
To requisition for stock necessary for each day’s business, to display it and set it up for service.
To use the cash register in accordance with Company cash handling procedures.
To wash and dry all dirty glasses as required, and have all glasses and service articles in a condition suitable for use, with particular regard to Hygiene requirements.
To have knowledge to serve all beverages available.
To maintain a high level of co-operation with all other staff in the company.
Person Specification Required:
Ability to provide warm, friendly and efficient service
Must be passionate about in operations
Must be standards driven and detail-orientated
Excellent communication skills
Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
Attention to detail
Be able to work under pressure whilst also delivering excellent service
Confident working on your own initiative and also part of a successful team
Must have experience in a busy restaurant operation
The Ideal Candidate:
2 years experience in a similar establishment
Fluent in English, second language an advantage.
Available to work 40 hours per week
Have full permission or hold a valid visa to work in the EU.
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