The Union Club of British Columbia Hiring for Front Office Associate Job at Victoria Full Time

Job Description

About The Union Club of British Columbia:

Founded in 1879, the Union Club of British Columbia is a landmark institution in the heart of downtown Victoria. With a neo-Georgian design inspired by the classic clubs of London, this heritage building has always offered premier service, amenities, companionship, and exceptional comfort.

We are seeking a full-time employee to join our Front Office team.

As your employer, we will offer you:

– Competitive wages
– Comprehensive training
– A positive work environment
– Experience in guest services and the hospitality industry

As a member of the Front Office team, you will have a direct impact on creating a professional and memorable experience for our members and guests.

Qualifications:

· Excellent customer service skills are essential.

· Strong interpersonal skills

· Completely fluent English language skills; both written and verbal

· Demonstrated excellent correspondence skills

· Clear, precise, professional, and helpful telephone manner

· High level of responsibility and commitment

· Excellent organizational skills – showing flexibility in handling multiple priorities and meeting deadlines

· Team player with proven success in relationship building

· Previous Hotel or Club experience an asset

· Other languages an asset

Duties Include:

· Answering phones,

· Using a switchboard

· Email communication

· Reporting to management

· Communicating between departments

· Check in/out of guests

· Responding to guest/member inquiries

· Cash handling

· Administration work assigned by management.

· Processing forms of payment.

Job Types: Full-time, Permanent

Salary: $18.50-$20.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Commuter benefits
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Vision care

Schedule:

• 8 hour shift

Experience:

• customer service: 1 year (preferred)

Work remotely:

• No