The University of Vermont Health Network
POSITION SUMMARY
Under the general supervision of the Nurse Director or Charge Nurse, the Administrative Assistant is responsible for a variety of secretarial and clerical functions. This includes resident admissions and discharges, order entry and coordination of non-nursing activities within the unit, with other departments, resident families and physician’s offices. Under the supervision of the Nurse Director, Charge Nurse or Licensed Nurse provides direct and indirect patient care for residents on the unit. Performs these clinical duties within the scope of practice of their LNA license from the State of Vermont.
DUTIES
Prepares the resident chart and/or admission forms. Obtains prior medical records. Enters appropriate demographic data. Obtains signatures and witnesses documents as required. Notifies appropriate personnel when chart/admission is completed. Communicates potential problems with appropriate personnel (e.g. notifies billing about billing problems, Nurse Manager/Charge Nurse about potential resident complaints).
Maintains organized flow of resident admissions, discharges, transfers by: keeping Nurse Manager updated with information, completing resident record, updates and thins charts, closed out resident record at discharge and assists nursing with all required clerical duties.
Insures all physician orders are renewed per schedule and in compliance with State and Federal Nursing Home regulations that pertain to physician orders as assigned by Nurse Manager and Charge Nurse
Answers telephone takes and relays messages. Accurately answers non-medical questions and/or directs the public to the person who can assist them. Calls physicians to make appointments, delivers reports, and notify of new admissions and consults. Coordinates with Social Services to schedule and arrange transport of resident to appointments, as directed by Social Services, with physician or for various clinical procedures per written or verbal (telephone) order of physician. Assists professional staff with placing calls to family members, other medical treatment facilities or providers, clergy, police, etc.
Serves as receptionist to persons arriving on unit. Provides assistance to physicians, other members of the health care team, nursing home, hospital and home health personnel and visitors. Communicates with residents/family members/visitors and staff in a courteous, respectful and professional manner.
Completes all necessary records, logs, graphics, and flow sheets. Prints labs/x-ray results, and MAR’s. Files appropriately. Assures the oncoming shift is aware of any duties that have not been completed. Photocopies charts, insurance cards etc. as requested by physician, nurse or social service staff,
Processes valuables for the resident. Distributes related information to the resident or responsible party. Maintains and updates census information and notifies appropriate personnel about admissions, transfers and discharges.
Arranges off-site resident appointments and arranges or provides transportation to appointments.
Arranges regular visits of specialized health care providers to Woodridge to provide services to residents, for example, ENT, podiatry, and dental.
Arranges for repair, replacement and maintenance of resident items such as eyeglasses, dentures and hearing aids.
Obtains special medical services, special equipment and supplies, and personal items for residents when requested by Nursing or Social Worker.
Operates Woodridge van for resident appointments and other Woodridge business.
Protects resident rights to privacy and confidentiality.
Anticipates resident and family needs before they become problematic and utilizes the appropriate resources (division heads, charge nurses, nurse managers etc.) to address those who appear to be distressed. Displays a positive attitude toward work and never communicates complaints or negative attitude to the public.
While residents are on the unit or in common areas, assists with the daily care needs of residents, according to their plan of care and within the scope of the individual’s ability. This may include assisting residents with ambulation, feeding, personal care and assisting other staff members to meet the needs of the resident (s). Observes and reports any overt changes in condition or behavior and reports such to the licensed nurse. Documents as appropriate in the electronic medical record.
Observes any overt changes in condition or behavior of patients and reports such to a
Licensed nurse. Documents in the medical record any patient care activities
Prepares patients for meals, distributes food trays, assists or feeds patients as necessary, removes trays and documents intake. Anticipates patients’ needs whenever possible and responds to patient call lights.
Employee functions as a team member. Performs and/or volunteers for extra duties as assigned. Flexible about work environment. Works where needed. Does not resist change, willing to learn new things.
Employees will perform his/her job in a safe manner as defined in any and all applicable CVMC policies specific to the job including but not limited to policies addressing: Universal precautions, Use of PPE, Safe lifting/ergonomics, Handling of hazardous materials.
Notifies direct supervisor of infractions of policy, procedure, laws and regulations as they
are identified. Notifies supervisor’s manager of same if supervisor does not correct or
resolve the issue within a reasonable time frame. Notifies Corporate Compliance Officer
of any issues that continue to be unresolved.
All other duties as assigned or requested.
BASIC KNOWLEDGE
Must have strong computer skills and be able to navigate multiple computer programs. Is an excellent communicator and works collaboratively with all team members. Possesses an overall knowledge and understanding of the aging process.
EXPERIENCE
Minimum of two years’ experience as an LNA in a long-term care or skilled nursing facility.
MINIMUM REQUIREMENTS
Current VT LNA license is required. A Motor Vehicle Record (MVR) will be required to be produced by the employee prior to hire. A valid Vermont Driver’s License and medical clearance will also be required prior to hire.
- PRISM Training
- Licensed Nursing Assistant – State Issued