TheHouseofMercier Looking for Client Success Specialist – No experience needed at New Zealand Full Time

The House of Mercier is an esteemed recruitment agency committed to connecting talented professionals with outstanding career opportunities worldwide. We are excited to offer a position for a Client Success Specialist, where no prior experience is necessary! This entry-level role is ideal for individuals who are eager to support clients in reaching their objectives and thrive in a dynamic environment. As a Client Success Specialist, you will play an essential role in ensuring our clients have a seamless experience with our services. You’ll receive comprehensive training and mentorship from our knowledgeable team, allowing you to develop the skills required to drive client satisfaction and success. Join The House of Mercier and take the first step in a rewarding career focused on helping clients succeed!

Responsibilities

• Serve as a primary support contact for clients, addressing inquiries and concerns
• Guide clients in effectively utilizing our services to maximize their success
• Collaborate with internal teams to enhance client satisfaction and resolve issues
• Document client interactions and feedback accurately to improve service offerings
• Participate in training programs to develop an in-depth understanding of our services
• Assist in executing client success strategies and initiatives
• Provide proactive support and follow-up to ensure client retention and satisfaction

Requirements

• No experience required; a willingness to learn and grow is essential
• Outstanding communication skills, both verbal and written
• A strong commitment to client success and satisfaction
• Ability to work effectively within a team and collaborate with others
• Basic computer skills and familiarity with software applications
• Strong organizational abilities and attention to detail
• Positive and proactive attitude with a passion for helping others

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan