Thompson Zihuatanejo Hiring for GROUPS, EVENT & MARKETING COORDINATOR Job at Zihuatanejo Full Time

The Groups, Event & Marketing Coordinator is responsible for managing and supervising the operation of the hotel’s groups, events and weddings in order to ensure that the contracted services are provided in a timely manner in accordance with the quality and service standards established by the Hyatt International Corporation brand.

She also assists the Marketing & PR area with the planning, implementation and monitoring of Marketing, Advertising, Branding and Public Relations activities.

Essential Profile:

• Ability to communicate effectively in English (speaking, reading, writing) with guests, co-workers and management to their comprehension.
• Ability to perform assigned tasks with attention to detail, speed, accuracy, follow-up, courtesy, cooperation and work with a minimum of supervision.
• Ability to calculate and manipulate mathematical calculations accurately.
• University graduate in marketing, communication or similar
• Previous experience in hospitality, sales and groups.
• Punctuality and regular and reliable assistance.
• Interpersonal skills and the ability to work well with clients and co-workers.

Desirable Profile:

• Previous hotel or administrative experience of one to two years, ideally in group sales and customer service.
• Computer knowledge in Windows environment and previous experience with automated hotel management system.
• University degree, Marketing or related.
• Knowledge of the general procedures of the hotel, clients and hotel systems related to groups such as Opera, Envision EAS, Social Table, , Medallia EventBzz
• Ability to deal with customers, internal and external staff, gather accurate information and resolve conflicts.