Three Hiring for Payment Administrator at Glasgow Full Time

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

Where possible we’re committed to flexible working and supporting our employees to have the right work life balance. Do however note, if you choose to apply for a different work location you will not have any eligibility for relocation support or travel allowances.

• Undertake all payment processing tasks delivering against all team KPIS and SLAs
• Deliver excellent customer experience by owning resolution of queries/disputes and proactively sharing best practice with colleagues
• Identify improvements to Payment Team processes and support delivery of process improvements
• Ensure that all work instructions, processes, and procedures are updated as required and changes communicated to Team Members
• Liaise with external vendors including Banks as required